OLR - Setting appointment booking questions

Appointment questions in Kennel Connection let you collect details during online booking for any service, either every time or only for a pet’s first online booking. Answers are saved in appointment notes, while contract acceptance and terms responses go in pet notes, helping your team prepare for each visit.

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Settings are the same for all modules (Boarding, Grooming, Daycare, Special Services).

Each module gives you the ability to add appointment questions into the booking wizard. You may choose to show these questions every time a customer makes a booking or only when a pet has it's first OLR booking.

Your editing view:

Customers view when making reservation:

Please note that the answers to these questions are saved to the appointment notes field.

 

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Contract acceptance/terms answers are saved to the pet notes