Online Booking & Client Portal

Setting up your OLR pickup and delivery options

EveryoneUpdated 10/18/2026

Kennel Connection lets clients choose pickup and delivery services when booking online for boarding, grooming, or daycare. You can choose which options to offer, set rates, and add a custom message to help clients understand your services and make transportation needs easier to plan.


Settings are the same for all modules (Boarding, Grooming, Daycare)

You can opt to let users choose pickup and delivery services for Online Reservation appointments.

Rates are set under Setup, Inventory. Add the rate to the Retail box.

To set your options, click on Online Reservations, OLR Settings, modules, Customize Pages.

Scroll down to Pickup/Delivery section. Check the boxes for which option(s) you’d like to enable. You can add a customized message here.

To turn it on, click on Pages to Display and click Pickup and Delivery. Use the arrow keys to set the display order.

What your client sees:

Was this article helpful?