Email Setup - Gmail
Connect your Gmail or Google Workspace account to KC Cloud through Google’s secure authorization process. Once connected, you can send appointment confirmations, invoices, receipts, and reminders from your business email address, helping you keep clients informed and manage communications in one place.
Configuring Gmail or Google Workspace Email Settings
If you use a Gmail or Google Workspace (formerly G Suite) email account, KC Cloud can connect directly to Google using a secure authorization process. Once configured, you can use Gmail to send appointment confirmations, invoices, receipts, welcome emails, vaccination reminders, and other client communications.
Tip: Before you get started, open gmail.com in your web browser, and then log out of ALL accounts. Log back into only the account you're going to setup in Kennel Connection. This will ensure you are authorizing the correct email account.
Enter Your Email Address
Navigate to:
Setup > Business Info
Enter the email address you would like to use.
Examples:
- yourbusiness@gmail.com
- yourname@yourdomain.com (Google Workspace)
Important: The email address entered in Business Info should be the same account you authorize during the Gmail setup process.
Configure the Email Settings
Select the Email tab and enter the following information:
| Setting | Value |
|---|---|
| Outgoing Server | smtp.gmail.com |
| Authentication Type | Login |
| Username | Full Gmail or Google Workspace email address |
| Password | Your email password |
Once the settings have been entered, click Test Email Settings.
Authorize Your Google Account
When prompted, click Yes.
KC Cloud will now begin the Google authorization process.
Click the authorization button that appears.
A web browser window will open allowing you to sign in to your Google account.
Complete Google's Verification Process
- Click Advanced if prompted.
- Continue to the authorization page.
- Select the Google account that matches the email address entered in Business Info.
- Click Continue.
Depending on your Google security settings, you may be asked to:
- Enter your password
- Enter a verification code
- Approve a sign-in request
- Complete multi-factor authentication
Follow Google's prompts to complete the authorization process.
Important: If you have multiple Google accounts, be sure to select the same email address that was entered in KC Cloud.
Verify the Connection
Once authorization is complete, KC Cloud will display a success message and send the test email.
If the test email is received successfully, your Gmail or Google Workspace account has been configured correctly and is ready to use.
Tip: If the test email does not arrive, verify that the correct Google account was selected during authorization and repeat the authorization process if necessary.
Using Email Features
After setup is complete, you can send emails from various areas of KC Cloud.
Send a Company Email
Navigate to:
User Tools > Send Company Email
Send an Email from a Client Profile
Open the client profile and click the email arrow to send an email directly to that client.
Common Uses
Once Gmail or Google Workspace has been configured, it can be used for:
- Appointment confirmation emails
- Welcome emails
- Vaccination reminder emails
- Invoice and receipt emails
- Company emails
- Automated client communications