How to Connect Clover Terminal to a Hotspot

Connecting your Clover terminal to a mobile hotspot lets you process payments using a phone or hotspot device’s cellular connection. This gives your business a backup when your regular internet is unavailable, helping you keep checkout moving.

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How to Connect Terminal to a Hotspot

1. Turn on the hotspot from your phone or hotspot device.

For iPhone:
Go to Settings > Personal Hotspot > Allow Others to Join. Make sure you know the Wi-Fi password shown on that screen.

For Android:
Go to Settings > Network & Internet or Connections > Hotspot & Tethering > Wi-Fi Hotspot. Turn the hotspot on and confirm the hotspot name and password.

2. On the terminal, exit customer mode by pressing all four corners.
3. Go to the Home Screen.
4. Tap the Settings app.
   
5. Tap Network & Internet.
6. Make sure Wi-Fi is turned on.
7. Tap Wi-Fi.
   
8. Find and select the hotspot name from the list of available networks.
   
9. Enter the hotspot password.
   
10. Tap Connect.
11. Once connected, confirm the Wi-Fi icon appears on the Clover device.
12. Launch Customer Mode
13. Open the payment app and run a small test transaction if needed to confirm the connection is working.

Troubleshooting Tips:

• Make sure the phone or hotspot device has a strong cellular signal.
• Keep the hotspot device close to the terminal.
• Make sure the hotspot password is entered exactly as shown.
• If the hotspot does not appear, turn the hotspot off and back on, then refresh the Wi-Fi list on the terminal.
• If the terminal still will not connect, restart the terminal and try again.