Is there a place to set up an automatic cancellation charge when a client cancels last minute?
EveryoneUpdated 10/16/2026
While KC does not currently support automated cancellation fees, you can require a deposit for appointments over a certain dollar amount. You can then add a notice in OLR and at your facility stating that the deposit is non-refundable. That way, if a client cancels, you are still guaranteed at least a portion of the appointment revenue. We strongly encourage this option.
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