Multi-Loc - Understanding and setting up OLR appointment questions
Appointment questions let you collect important details from customers during online booking, either every time or only for a pet’s first online booking. Set up questions for each module at each location to help your team prepare for visits. Answers save to appointment notes, while contract acceptance and terms answers save to pet notes.
Settings are the same for all modules (Boarding, Grooming, Daycare, Special Services).
Questions must be added for each module, for each location.
Each module gives you the ability to add appointment questions into the booking wizard. You may choose to show these questions every time a customer makes a booking or only when a pet has it's first OLR booking.
Your editing view:
Customers view when making reservation:
Please note that the answers to these questions are saved to the appointment notes field.
Contract acceptance/terms answers are saved to the pet notes