Multi-Location

Multi-Loc Setting up OLR departure services/exit services

EveryoneUpdated 10/16/2026

Departure Services in Kennel Connection lets clients add grooming services to boarding or daycare appointments when booking online. Each location can set its own available days and custom messages, making it easier to offer add-on services while letting clients know when they’re unavailable.


You can add departure groom services that can be added to a Board or Daycare appointment.

Options must be set for each location.

Click here for info on how to add the Groom services.

To enable your options, click on Online Reservations, OLR settings, Customize Pages.

Scroll down to Departure Services.

Add customized messages if any.

Check which days of the week you offer Departure Services. For example, if you don’t offer these on Sundays, uncheck that box. If a client makes an OLR appt that checks out on a Sunday, it will tell the client departure services are unavailable for this date.

To enable for OLR, click on Pages to Display and check Departure Services. Use the arrows to set the display order.

What your client sees:

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