Tracking "No Shows" in your software

Kennel Connection allows you to mark appointments as No Shows when a client fails to arrive for their scheduled service. Tracking no-show appointments can help you monitor attendance patterns, enforce cancellation policies, and generate reports for future review.

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Mark an Appointment as a No Show

No Show status is available for:

• Boarding
• Daycare
• Grooming
• Special Services

To mark an appointment as a No Show:

1. Open the appointment.
2. Check the No Show box.
3. Save the appointment.

The appointment will now be recorded as a no-show and can be included in No Show reporting.

Run the No Show Report

To view a report of no-show appointments:

1. Open the appropriate module.
2. Select Reports.
3. Click No Shows.
4. Enter your desired date range.
5. Generate the report.

Important: For Boarding appointments, the report searches using the appointment's check-in date. If a Boarding appointment is not appearing on the report, verify that the selected date range includes the original check-in date.

Common Uses

• Tracking clients who frequently miss appointments.
• Reviewing no-show trends over a specific date range.
• Enforcing cancellation or no-show policies.
• Identifying appointments that may require follow-up communication.
• Running attendance reports for Boarding, Daycare, and Grooming services.