Email & Text Messages

SMS Messages Showing as Outboxed

EveryoneUpdated 10/14/2026

SMS Messages Showing As Outboxed:

**Symptom:**SMS messages are showing as outboxed in KC Cloud.

Remedy: Go to Messaging>SMS Settings in KC Cloud and click the Save Settings button in the upper right. If it shows a blue message in the lower right saying that settings were saved successfully, try messaging again.

**Please note:**If this does not resolve the issue, please reach out to Kennel Connection Support at support@kennelconnection.com to open a ticket, or by phone at 888-486-4343, option 2 for support.

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