Training

Training Classes Setup

EveryoneUpdated 10/16/2026

Training Classes in Kennel Connection lets you schedule group lessons, set rates and capacity limits, assign instructors, and book pets for a full course or individual days. It helps your business keep classes organized, spot overbookings, and manage billing, including eligible class packages.


Training Classes

Classes let you train a group of pets together, such as Puppy Kindergarten or Advanced Training.

Setting up a class

  1. Click Setup > Lists > Training Classes.
  2. Click to add a new class and fill in the fields below.
  3. Click Save.

FieldDescription
NameName of the class.
Max # per classMaximum number of pets. A message appears if the class is overbooked.
Start/End dateEnter the date range, or enter the start date and Week Length and click Calculate to fill in the end date.
RateRate per appointment.
Start/End timeClass start and end times.
InstructorThe employee teaching the class. They are automatically assigned to the class and receive commission, if commission is enabled.
Days of the weekThe days the class meets.
CompletedCheck when the class is finished. Completed classes can no longer be booked.
Allow drop-insSee below.

Allow drop-ins

  • Enabled: Clients choose which days of the class to attend.
  • Disabled: The pet is booked for every day of the class. To skip a day, that date’s appointment must be cancelled or deleted separately.

Important: Only classes with Allow drop-ins enabled can use packages.

Booking a class

  1. Find the pet in the Client Explorer.
  2. Select the pet(s), click Book, and choose Train Class.
  3. Select the class and dates, then click Save.

Packages

Class packages use the Train-C package service and are assigned to one specific class. A class package cannot be used for a different class. To create or sell packages, see Training Packages.

Invoicing

Class packages are applied when the pet checks out. The invoice shows whether a package day was used and adds any other billable services from the appointment.

Related articles: Training Setup, Training Packages

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